Privacy Policy

1. Who we are

HisaabNow is operated by Prashant Sharda (independent founder), based in Noida, India. You can contact us at admin@hisaabnow.com or +91 78383 61200.

2. What data we collect

2.1 Information you provide

• Phone number — used only to log you in via OTP
• Shop name and your name — shown on receipts
• Business data you enter — products, prices, sales, customers, inventory, expenses, GST details
• Voice recordings — only when you press the microphone button. Audio is processed to extract item names, then immediately discarded.

2.2 Information collected automatically

• App version, device type, and crash logs (to fix bugs)
• Number of sales and feature usage counts (to improve the app)

2.3 What we do NOT collect

• Your contacts list
• Your photos or files
• Your location (unless you explicitly enable map features)
• Browsing data outside the app

3. How we use your data

• To run the app and store your shop's records
• To send OTPs for login (via Firebase Authentication)
• To process subscription payments (via Razorpay)
• To generate AI insights about your shop's sales (anonymized prompts only)
• To fix crashes and improve the app

We do NOT use your data for advertising. We do NOT sell or share your data with third parties for marketing.

4. Where your data is stored

Your shop data is stored in two places:

• Locally on your phone — for offline access. Cleared if you uninstall the app or clear app data.
• Google Firebase (Firestore) — encrypted backup so you don't lose data when you change phones. Servers are located in Asia (Mumbai region).

5. Third-party services we use

6. Your rights (under DPDP Act 2023)

As a user in India, you have the right to:

• Access — request a copy of all data we hold about you
• Correct — fix any wrong information
• Delete — permanently delete your account and all data (Settings → Delete My Account)
• Withdraw consent — stop using the app at any time
• Complain — to the Data Protection Board of India if you feel your rights are violated

7. Data retention

• Active accounts: data kept as long as you use the app
• Deleted accounts: all personal data permanently removed within 30 days
• Inactive accounts (no login for 365 days): we may delete your data after sending you a notification
• Payment records: kept for 7 years as required by Indian tax law (GSTIN compliance)

8. Security

We use industry-standard security:

• All data is encrypted in transit (HTTPS)
• Firebase data is encrypted at rest
• Payment information is processed by Razorpay (PCI-DSS compliant); we never store your card details
• Login uses OTP — we never store your password because there is no password

9. Children

HisaabNow is intended for adult business owners. We do not knowingly collect data from anyone under 18.

10. Changes to this policy

If we make significant changes, we will notify you in the app. The "Last updated" date at the top of this page always reflects the latest version.